General Practice Management Training Programme

General Practice Management Training Programme

About the Course

This unique course has been written by senior practising practice managers, general practitioners and topic specialists and will be taught by practice manager educators. The introductory level learning covers everything a practice manager needs to know; including human resources, financial planning, data protection and much more.

There are eleven online modules covering:

  • Working in General Practice, Past, Present and Future
  • The Manager and Their Practice
  • Managing People and Self-management
  • Overview of Practice Finance
  • Regulation and Compliance in General Practice
  • Premises – Financial Complexities and Legal Obligations
  • Clinical Governance and Safeguarding
  • Service Delivery – a Climate of finite Resources
  • The Practice-Patient Interface
  • Training Practices
  • Facilitating and Supporting Practice Development

Included in the programme are three full-day workshops led by practice manager educators, who will support your progression through the units.

The cost of the programme, including the three workshops and dedicated support, is £999 plus VAT

Entry Requirements

To be eligible for this programme, you must meet these criteria:

  • Are a practice manager, a manager who wishes to work in general practice or someone within general practice aspiring to the role of practice manager for example an assistant practice manager or a senior receptionist
  • Have an ability to reflect on personal practice
  • Are motivated to pursue a career in general practice
  • Be supported within the practice by being given time to attend all three taught days
  • Have access to a mentor who is currently working in general practice as a practice manager
  • Have access to email and can provide the blended learning programme manager with a reliable email address, together with an alternative email address where possible.

Taught Days:

Thursday 30th April 2020 – Rescheduled

Friday 12th May 2020 – Rescheduled

Thursday 11th June 2020 – FULLY BOOKED – Date will be reviewed in April

Friday 4th September 2020 – FULLY BOOKED

Friday 18th September 2020 – FULLY BOOKED

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Course Content

Units Status

View available GPM taught days and book to attend


Module 1 - Working in General Practice: Past, Present and Future


Module 2 - The Manager and Their Practice


Module 3 - Managing People and Self-Management


Module 4 - Overview of Practice Finance


Module 5 - Regulation and Compliance In General Practice


Module 6 - Premises: Financial Complexities and Legal Obligations


Module 7 - Clinical Governance and Safeguarding


Module 8 - Service Delivery: in a Climate of Finite Resources


Module 9 - The Practice/Patient Interface


Module 10 - Training Practices


Module 11 - Facilitating and Supporting Practice Development

Tavistock House South, Tavistock Square, London, WC1H 9LG
Phone: 020 7387 2034      Fax: 020 7383 7442