Kayleigh Cooper – Programme Manager
BA (Hons), Prince2 Practitioner
Kayleigh joined Londonwide LMCs and Londonwide Enterprise Ltd in 2014 as the GP Development Officer. Since then, she has become the Programme Manager for the Blended Learning Programmes, managing the day-to-day running of the courses and being the main point of contact for students, commissioners and trainers. Kayleigh’s previous roles included customer service, working with families with special educational needs and managing volunteers and family support services (including mentoring) for a local charity in North London. She is interested in education and has a real passion for helping people. She appreciates the importance of the primary care workforce and is dedicated to supporting students through their learning.
The Trainers for the General Practice Manager Training Programme
Jan Harley-Doyle – Practice Manager Academic Advisor
MA, FCMI, CertEd
Director Lifestyle Options®
Jan had a background in teaching and training before moving in to primary care management in 1990. During her 27 years in the NHS, Jan prioritised workforce development as the cornerstone of general practice. Passionate about CPD, following her masters, Jan studied a wide range of complimentary disciplines including Coaching, Neuro-linguistic Programming, Stress Management, Motivational Interviewing and Clinical Supervision – before founding Lifestyle Options® in 2009. Jan’s company specialises in providing consultancy, training mentoring and coaching services to NHS organisations and individuals. Her corporate strap line “discovering aptitudes, realising potential” is the raison d’être of her professional life. Her personal life is also “people focused” with the odd smattering of challenging DIY projects.
Jan is proud to have worked with a wide range of industry experts in putting together the Practice Manager Training Programme and is looking forward to tutoring participants.
Kathryn Charles – General Practice, Practice Manager Training Programme
Managing Partner, The Grove Medical Practice, Northolt
Kathryn is an experienced practice manager working in a well-respected training practice. She is also a LMC representative and peer-to-peer appraiser. Kathryn has previously taught at master’s level and provides regular small group teaching within her practice. She is passionate about general practice and lifelong learning and is looking forward to supporting other practice managers in their development on the course.
Marie Franklin – General Practice, Practice Manager Training Programme
Marie has been working in general practice for over 9 years as a practice manager and currently for Clover Health, a network of 15 GP practices in in West London as a Project Manager/Administrator. she recently received a “Special Contribution Award” from Hillingdon CCG, for her work in developing the “Receptionist Competency Booklet” which has been launched by several CCG’s nationally. Prior to joining general practice, Marie has been a HR professional in both the retail and construction industries and has also NEBOSH and IOSH qualifications.
The Trainers for The Healthcare Support Worker and General Practice Nurse Training Programme
Tina Bishop – Academic Practice Nurse Lead
RGN, MA, BSc (Hons) Dip N, (Lon) Practice Educator
Primary Care Advisor
Tina has a wide breath of knowledge and experience of Primary Health Care having worked in general practice and the community for over 25 years. Tina has also worked in higher education where she had responsibilities for planning and delivering professional educations to a wide range of health care professionals. She has held various posits in PCTs and NHS England. Tina is a past Chair of the RCN Practice Nurse Association. She is also the Editor-in-Chief of Practice Nurse Journal.
RGN, BSc (Hons) Nurse Practitioner, Teacher
Primary Care Quality Lead Southampton City CCG
Amanda has worked in primary care for most of her nursing career with a keen interest in respiratory and women’s health. Amanda particularly enjoys sharing her knowledge and experience with students have a prime purpose of raising quality standards and safety for patients. Amanda joined the Southampton CCG in 2017 to support practices in the city with a particular focus on nursing workforce, supporting their sustainability within the future changes of primary care. She continues to practice clinically supporting the LARC services in Wiltshire and she is a Specialist Nurse Advisor for the CQC.
RGN, RM, FP Cert, BSc (Hons) Nurse Practitioner
Benny has worked in a rural general practice for 27 years and she is dedicated to promoting education among general practice nurses and health care assistants.
RGN, 19883 Advanced Nurse Practitioner, MSc Primary Care Development, PGCE Teachers in Primary Care.
Brenda currently works part-time as a locum in South London and has worked in general practice since 1994. In addition to clinical practice, she has held lead nurse roles in South London. Brenda chaired a Community Multidisciplinary team promoting integrated care aimed at improving elderly care and reducing hospital admissions. She was one of the first nurses to set up a nurse/GP partnership in 2002 and is committed to making a positive contribution to the development of the nursing role in primary care. Brenda has always had an interest in teaching and is an avid believer in life-long learning.
RGN, Nurse Prescriber, BSc Human Science, Sign off Mentor, Post Grad Cert (Teachers in Primary Care)
Jacqui trained as a RGN at Royal Free Hospital and has been a practice nurse for 22 years working in North London. Jacqui continues to see patients clinically as well as having an active role in the education and development of practice nurses and healthcare support workers within Barnet.
Senior General Practice Nurse, Harness GP Network Nurse Lead, Nurse Educator
Juan works as a senior practice nurse in North west London and he has a background in district nursing. In addition to clinical practice, he is the Nurse Lead for a local GP Network and a member of the CCG’s Community Education Provider Network. Juan is also an active nurse educator, both teaching for the LLMCs, the local CCG, HENWL and HEE as well as mentoring pre and post registration students in practice.
RGN, MSc, BSc
Lead GPN for Ealing and Ealing CEPN Lead Nurse
Sally has worked at Cuckoo Lane Practice, an innovative Nurse-led practice for 15 years. She has developed specialist skills in respiratory disease and women’s health. Sally works closely with educations and training organisations to develop nursing skills and capabilities in Ealing.
RGN, BSc (Hons)
Nurse Practitioner and Practice Nurse
Sue lives in Hove, East Sussex, and now concentrates mainly on working in a clinical setting within an extremely busy GP health centre delivering front line services which include providing mentorship for degree nursing students and new practice nurses.
With special thanks,
GPN Training Programme
Unit 1 – Brenda Donnelly, RGN, MSc Primary Care Development, PGCE for Teachers in Primary Care, Advanced Nurse Practitioner
Unit 2 – Juan Vazquez-Diaz, RGN, Senior Practice Nurse and Teacher in Primary Care
Unit 3 – Caroline Mansfield, RGN, BSc (Hons)
Unit 4 – Sandra Grieve, Independent Travel Health Specialist Nurse
Unit 5 –
- CKD, Professor Nicola Thomas, RGN, BSc (Hons), MA, PHD, Professor of Kidney Care, London South Bank University
- COPD, Jacqui Hodgson, Practice Nurse/Practitioner, RGN, BSc Human Science, Post Grad Certificate Education (Primary Care)
- CVD and Diabetes, Caroline Mansfield, RGN, BSc (Hons)
- Asthma, Sally Armstrong, RGN, MSc, BSc Lead GPN for Ealing and Ealing CEPN Lead Nurse
Unit 6 – Caroline Mansfield, RGN, BSc (Hons)
Unit 7 – Brenda Donnelly, RGN, MSc Primary Care Development, PGCE for Teachers in Primary Care, Advanced Nurse Practitioner
Unit 8 – Sara Richards, RGN, BSc (Hons), Practice Nurse Educator
HCSW Training Programme
Unit 1 – Lorraine Hicking-Woodison, Assistant Practitioner, Kent
Unit 2 – Lorraine Hicking-Woodison, Assistant Practitioner, Kent
Unit 3 – Tina Bishop, RGN, BSc (Hons), MA, Dip N, (Lon) Practice Educator
Unit 4 – Tina Bishop, RGN, BSc (Hons), MA, Dip N, (Lon) Practice Educator
Unit 5 – Lorraine Hicking-Woodison, Asisstant Practitioner, Kent
Unit 6 – Lorraine Hicking-Woodison, Assistant Practitioner, Kent
Unit 7 – Julie Dalphinis, RGN, BSc, MSc, RHV CertEd
Unit 8 – Brenda Donnelly, RGN, MSc Primary Care Development, PGCE for Teachers in Primary Care, Advanced Nurse Practitioner
Unit 9 – Juan Vazquez-Diaz, RGN, Senior Practice Nurse and Teacher in Primary Care
Unit 10 – Sara Richards, RGN, BSc (Hons), Practice Nurse Educator
GPPM Training Programme
With special thanks to those who have written and contributed to the General Practice Manager Training Programme;
Alison Dalal, Bryn Morgan, Claire Duncan, Dr Elliott Singer, Greg Cairns, Hilary Harman, Jan Harley-Doyle, Dr Julie Sharman, Kathryn Charles, Lynne Abbess, Michele Eshmene, Peter Fox, Rosemary Jones, Shaheen Hamid.
Unit 1 – Greg Cairns
Unit 2 – Jan Harley-Doyle
Unit 3 – Paul Tomlinson & Jacqui Perfect
Unit 4 – Kathryn Charles
Unit 5 – Jan Harley-Doyle
Unit 6 – Rosemary Jones
Unit 7 – Kathryn Charles
Unit 8 – Jan Harley-Doyle
Unit 9 – Beryl Cross & Claire Duncan
Unit 10 – Juan Vazquez-Diaz
Unit 11 – Jan Harley-Doyle